Privacy Policy

This Privacy Policy explains how Grab3 (“we”, “us”, “our”) collects, uses, shares, and protects your information when you visit or make a purchase from grab3.com

We are committed to safeguarding your personal information and being transparent about how it is used.

1. Information We Collect

A. Personal Information You Provide

When you interact with our store, we may collect:

• Name

• Email address

• Billing & shipping address

• Phone number

• Payment information (processed securely by third-party providers – we do not store full card details)

• Order details

B. Automatically Collected Information

When visiting or shopping on our store, we may automatically collect:

• IP address

• Browser type

• Device type

• Pages viewed & time spent

• Cookies and tracking data

C. Account & Marketing Data (if applicable)

• Wishlist or account profile

• Email marketing preferences

• Social media profile (if contacting us via social channels)

2. How We Use Your Information

We use collected information to:

• Process, verify & deliver your orders

• Send order updates, tracking, & customer service messages

• Personalise browsing & product recommendations

• Detect & prevent fraud or unauthorized use

• Improve website performance, ads, and user experience

• Send marketing emails (only if you opt-in)

3. How We Share Your Information

We do not sell your personal information.

We may share limited data with trusted third-party services such as:

• Payment processors (Shopify Payments, PayPal, etc.)

• Shipping & fulfilment partners

• Email & marketing platforms (e.g., Klaviyo, Mailchimp)

• Website analytics or advertising services (e.g., Google Analytics, Meta Pixel)

These partners only receive the minimum data required to perform their services.

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Remember your preferences

• Improve browsing & loading speed

• Track analytics and marketing performance

You may disable cookies through your browser settings, but some store features may not work correctly.

5. Data Retention

We retain your personal data only as long as necessary to provide services, comply with legal requirements, resolve disputes, and improve our operations.

6. Your Rights

Depending on your location, you may request to:

• Access or correct your personal data

• Request deletion of your data

• Withdraw marketing consent

• Request details about data usage

To make a request, contact us at admin@grab3.com

7. Children’s Privacy

Our website and products are not directed to children under 13, and we do not knowingly collect data from anyone under this age.

8. Third-Party Links

Our site may include links to external websites or social media.
We are not responsible for their privacy practices, content, or policies.

9. Security

We use industry-standard safeguards to protect your information, including SSL encryption and secure payment gateways.
However, no method of electronic transmission is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy occasionally.
Changes will be posted on this page with an updated date.